Salon and Spa Etiquette

What to Do

When you visit Sisters Salon & Day Spa, you are trusting us in providing you with the best, most relaxing experience of pampering. We have learned a few tips and tricks to prepare our clients for their upcoming visit. If you have any questions after reviewing our etiquette guide, please reach out to us.

At Sisters Salon & Day Spa, we believe in creating a place of relaxation for you to feel rejuvenated, confident, nourished, indulged and pampered. We achieve this through our great team of professionals and sharing our etiquette. Get prepared for your next salon and spa visit by checking out our etiquette.

Washing And Hair Stations Landscape

Etiquette at Sisters Salon & Spa

1. Please arrive a few minutes early

Before massage, facial, lash, and waxing appointments, you will need to fill out a short intake form. We ask for basic information that is pertinent to the service you will be receiving and assists your service provider in tailoring your spa treatment to your needs. These forms can be completed online prior to your appointment. A link will be emailed to you in your appointment confirmation email. If you are not able to complete these forms in advance, please arrive ten minutes early to complete the necessary forms onsite. Your arrival time will determine the length of your treatment time, which will end as scheduled so that the next guest may begin promptly.

2. Turn off your cell phone

For the comfort and enjoyment of our guests, our spa treatment areas are cell phone free zones. Please silence or turn off your phones before any spa treatment. Cell phones are permitted while receiving hair services, but please be mindful of the guests around you.

3. Remember to tip

Our prices and gift cards do not include gratuities. Gratuities are an opportunity to acknowledge and express appreciation for your service provider, and generally range from 15%-20% of the service price. If you are dissatisfied with your service, please let us know.

4. Leave the kiddos at home

We love children, however, this is a place of rest and relaxation. We do not permit children at any scheduled spa service or hair services that last more than one hour. Please don’t be offended, this is for your relaxation and those around you.

Sisters Salon & Day Spa

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